At Zisker, we value our customers and aim to provide the highest quality services and products. This Refund Policy outlines when you may be eligible for a refund and how the process works.

1. General Refund Eligibility

Refunds may be granted under the following conditions:

• The purchased service or product was not delivered as described.

• A technical error or system issue on our side prevented you from accessing your purchase.

• The service has not yet been started, activated, or customized for your specific needs.

2. Non-Refundable Items & Services

Certain items and services are non-refundable once purchased, including:

• Domain name registrations or renewals

• SSL certificates

• Hosting services after activation

• Custom development or design services once work has started

• Digital products that have been accessed, downloaded, or used

• Setup or installation fees

3. Timeframe for Requests

• Refund requests must be submitted within 7 days of the purchase date.

• After this period, all sales are considered final.

4. Process for Requesting a Refund

To request a refund:

1. Email our support team at [Insert Support Email] with:

   • Order ID or invoice number

   • Reason for the refund request

   • Any supporting evidence (e.g., screenshots, error messages)

2. Our team will review your request and respond within 3–5 business days.

3. If approved, refunds will be issued to your original payment method within 7–10 business days.

5. Partial Refunds

In some cases, a partial refund may be issued for unused portions of a subscription or service period, minus any setup or processing fees.

6. Chargebacks

If you initiate a chargeback without contacting us first, we reserve the right to:

• Suspend or terminate your account

• Refuse future services

• Dispute the chargeback with supporting documentation

7. Contact Information

If you have questions about our Refund Policy, please contact:
📧 Email: info@zisker.com